Surgical Instrument Repair Services for Healthcare | STERIS
STERIS Corporation - Helping to provide a healthier today and a safer tomorrow.

Surgical Instrument Repair Services

  • Comprehensive repair services for surgical instruments, sterilization containers, positioning devices, retractor systems, case carts, and operating room (OR) rolling equipment
  • Helps reduce downtime and extend the life of your surgical instruments and sterilization containers
  • Both on-location and offsite instrument and sterilization container repair services to help fit facilities' needs
  • Highly-trained repair technicians at your facility to repair instrument sets to their full potential
  • OEM Parts

Service Overview

Surgical instruments are vital to daily operations in the OR. Healthcare facilities need to have confidence that instruments are procedure-ready for safe patient outcomes. After extended use, surgical instrument performance deteriorates and requires maintenance and proper repair to prolong their life and maximize performance. STERIS Surgical Instrument Repair offers a comprehensive surgical instrument repair service for manual instrumentation across service specialties, including stainless steel, laparoscopic, and microsurgical instruments.

How STERIS Surgical Instrument Repair Service Works

STERIS Surgical Instrument Repair services include proactive maintenance and repair for manual instrumentation. Utilizing this service can help you avoid extensive damage to your surgical instrumentation, minimize costly repairs, and extend your instrument’s life. From general maintenance to more complex repairs, STERIS offers a broad range of repair services for your surgical instruments, including:

  • Surgical instrument inspection, testing, maintenance, and repair
  • Sterilization containers
  • Laparoscopic instrument services
  • Microsurgical instrument repairs
  • Preventative maintenance inspections and repair services for surgical positioning devices and retractor systems

Why the Surgical Instrument Repair Service?

  • Comprehensive repair offerings – From on-location at your facility to sending your instruments to our national repair centers, our technicians work with you to provide quick, reliable repair and maintenance services for your surgical instruments.
  • Comprehensive network of repair services and expertise – Our highly-trained technicians will come to your facility and restore surgical instruments to their full potential.
  • Repair process validation – Where required, we verify and validate parameters of your surgical devices are working at peak performance and procedure ready utilizing on-site preventative maintenance tools.
  • Additional educational offerings – Broad educational resources help to provide the knowledge and tools to educate your staff and reduce unnecessary repair costs and instrument damage.

STERIS offers a Comprehensive
Repair Network

800+ Repair Technicians 800+ Repair Technicians
300+ Repair Vehicles 300+ Repair Vehicles
8 Repair Facilities 8 National Repair Facilities
7 Regional Repair Centers

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Agile Service Delivery Models

STERIS offers innovative service programs to help ensure optimal performance of your surgical assets – whether on-site or at one of our repair centers.

Service at Your Facility

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OnLocationSM Repair Services

Comprehensive repair service for all manual instrumentation, across service specialties including stainless, laparoscopic, and microscopic surgical instrumentation as well as case cart, rolling stock, and positioning device repair.

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In House Repair Labs

Dedicated, full-time, highly-trained technician(s) within your facility, maximizes throughput and streamlines communication. These efficiencies create time for hands on education labs. Long and short term engagements are available.

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Rapid Response Repair Team

Facilities with urgent or large-scale instrument needs can receive OnLocationSM instrument repair services with our dedicated team of traveling technicians.

Service Offsite

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Regional Repair Centers

In markets where the spike in procedure volume has increased the need for working sets, STERIS is investing in additional employees, capabilities and physical resources by building regional repair labs that allow broader access, for our key Customers, to increased service volume and capabilities…right down the street.

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National Repair Centers

When onsite repair is not possible, instrumentation can be shipped to any of eight National Repair Centers for quality repair with a quick return to your facility.

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ConnectCare

A Strategic Way To Manage Your Assets & Service

ConnectCare supports clinical decision-making by providing immediate access to asset data and helps manage asset inventory across single or multiple facilities. The platform facilitates the repair process, simplifies repair approvals, and offers comprehensive reporting for service delivery performance and compliance needs.

Extensive Service Capabilities to Support Safe Patient Care and OR Efficiency

Position

  • Mayfield Headrest
  • Yellofin Stirrups
  • DeMayo Knee Positioner, and more

Access

  • Bookwalter Retractor System
  • Greenberg Retractor System, and more

Treat

  • Stainless Instruments
  • Laparoscopic Instruments
  • Micro Instruments

Transport

  • Case Carts and Rolling Stock
  • Sterilization Containers
  • And much more

Customizable Programs

  • Service Blitzes
  • I-XCHANGE
  • Laser Markin
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Repair Process

Repair offerings to your facility every step of the way

From patient positioning devices to instrument case carts, STERIS Instrument Repair services provide
extensive repair offerings to your facility every step of the way.

  • Position – Positioning patients properly in the OR is critical to providing safe and effective surgical procedures. Our repair technicians have the expertise to keep your positioning devices functioning as intended.
  • Access – STERIS provides repair services to surgical retractor systems that enhance visualization and provide surgeons access to organs during surgical procedures.
  • Treat – From general maintenance to complex repairs, STERIS offers repair services for your surgical instruments used to treat patients during procedures.
  • Transport – Maintenance for case carts and operating room rolling equipment helps ensure your instruments get to and from the OR smoothly.

 

Position, Access, Treat and Transport

 

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I-XCHANGE®

STERIS is an authorized repair vendor of V. Mueller™ instruments and provides a comprehensive portfolio of surgical instruments to replace missing and unrepairable instruments at the point of service.

Common I-Xchange® instruments include:

  • Clamps and forceps
  • Osteotomes
  • Needle holders
  • Laparoscopic surgical instruments
  • Scissors
  • Pin cutters and more
  • Container components
Surgical Pin Cutters

 

I-XCHANGE® Service Offerings

Sterile Processing
Dedicated OnLocationSM repair services inventory

STERIS is an authorized repair vendor of
V. Mueller™ Surgical Instruments.

Sterile Processing
Increase Efficiency

Reduce time spent searching for replacement surgical instruments during tray assembly.

Sterile Processing
Simplify Surgical Instrument Reordering

STERIS is an authorized repair vendor
of V. Mueller™ Surgical Instruments.
V. Mueller™ Heritage and Affinity instruments are included in the
I-Xchange® program.

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